Wait another minute, then power up your router and then your computer. Wait a minute or two, then power up your modem. If you're still having problems, power down your computer, your router, and your modem, in that order.If you have an iPad another procedure is download free TurboTax App and you will be doing your tax return on line and you must pay before you may print or E-File. H&R Block fine print also notes incompatible with Mac Big Sur. Use online TurboTax and pay before you may print and or E-File. If you can't access other sites, try restarting your wireless router. TurboTax is incompatible with Mac Big Sur OSX 11.2.1.Open a new Internet browser session and try visiting sites that you haven't visited for a while.(Recommended) Switch to a wired connection, if one is available.Here's a few things you can do if you're having problems e-filing, updating, or downloading TurboTax on a wireless connection: If your wireless connection is interrupted or isn't working, you won't be able to successfully e-file, update, and/or download TurboTax.įor this reason, we recommend using a wired, broadband connection with your TurboTax CD/Download software. See these articles if you just need to find your Mac download or need help downloading your software. If you have trouble downloading your TurboTax for Mac federal or state programs, follow all of the following steps, and then try downloading again after completing each one.
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